Have questions about our AI-powered health coaching? Ready to start your transformation journey? Our team is here to provide personalized guidance and support.
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coaching@healthwellness.com
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Quick answers to frequently asked questions about contacting our team and getting support.
For urgent matters, we recommend calling our support line at 1-800-HEALTH-01. Our phone lines are staffed during business hours (9am-6pm EST), and we have an on-call team for critical issues. You can also use the in-app emergency chat feature if you’re already a member.
We respond to all emails within 24 hours during business days. Most emails receive a response within 4-6 hours. For faster responses, consider using our live chat feature in the app or calling during business hours.
Yes! We offer support in Spanish, Mandarin, and French. When you contact us, please specify your preferred language, and we’ll connect you with a bilingual team member or use our AI translation tools to assist you.
Absolutely! We offer free 30-minute consultation calls with our wellness specialists. You can schedule one through our contact form by selecting “Coaching Questions” as your inquiry type, or call us directly to book an appointment.
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