Terms & Conditions | HealthWellness – AI-Powered Health Transformation
Legal Agreement

Terms & Conditions

Please read these terms carefully before using our AI-powered health coaching services. By accessing our platform, you agree to be bound by these terms.

Acceptance of Terms

1. Agreement to Terms

By accessing or using HealthWellness services, you agree to be bound by these Terms & Conditions and our Privacy Policy.

Binding Agreement

These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and HealthWellness (“Company,” “we,” “us,” or “our”), concerning your access to and use of our website, mobile applications, AI coaching services, and any related services (collectively, the “Services”).

Important Notice

If you do not agree with all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately. Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference.

Eligibility Requirements

By using the Services, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction
  • You have the legal capacity to enter into binding contracts
  • You are not barred from receiving the Services under applicable law
  • You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations
  • All registration information you submit will be true, accurate, current, and complete
Services Description

2. Our Services

HealthWellness provides AI-powered health coaching and wellness services through digital platforms.

Service Overview

HealthWellness offers personalized health and wellness coaching services through artificial intelligence algorithms, mobile applications, web platforms, and related services. Our Services include but are not limited to:

AI Coaching

Personalized health recommendations and coaching powered by machine learning algorithms.

Progress Tracking

Monitor your health metrics, goals, and progress through our digital platforms.

Community Features

Access to community forums, group challenges, and peer support features.

Medical Disclaimer

IMPORTANT: HealthWellness services are not a substitute for professional medical advice, diagnosis, or treatment. Our AI coaches provide general wellness guidance and are not licensed healthcare providers. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received through our Services.

Service Limitations

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Services at any time
  • Impose limits on certain features or restrict access to parts or all of the Services
  • Refuse service to anyone for any reason at any time
  • Remove or edit content at our sole discretion
Subscriptions & Payments

4. Fees, Billing, and Refunds

Information about subscription plans, payment terms, and refund policies.

Subscription Plans

HealthWellness offers various subscription plans including monthly, quarterly, and annual options. All subscription plans automatically renew unless cancelled before the renewal date.

Payment Terms

By purchasing a subscription, you agree to:

  • Provide accurate and complete billing information
  • Pay all fees at the prices then in effect
  • Authorize us to charge your chosen payment provider
  • Pay any applicable taxes

Refund Policy

We offer the following refund terms:

  • Monthly Plans: Refunds available within 14 days of initial purchase
  • Annual Plans: Pro-rated refunds available within 30 days
  • Digital Products: No refunds for downloaded or accessed digital content
  • Service Issues: Refunds considered on case-by-case basis for service failures

Billing Information

All payments are processed securely through our third-party payment processors. We do not store your complete payment card information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Disclaimers & Limitations

7. Important Disclaimers

Understanding the limitations of our services and your responsibilities.

Service “As Is” Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Health & Wellness Disclaimer

HEALTHWELLNESS SERVICES ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND ARE NOT INTENDED AS MEDICAL ADVICE. THE INFORMATION PROVIDED THROUGH THE SERVICES IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEALTHWELLNESS, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

Your Responsibility

You acknowledge that you are solely responsible for your own health decisions and outcomes. You should consult with a healthcare professional before starting any new diet, exercise, or wellness program. Results may vary based on individual circumstances, and we make no guarantees regarding specific outcomes.

Termination

9. Account Termination

Information about account termination policies and procedures.

Termination by You

You may terminate your account at any time by:

  • Accessing your account settings and selecting “Delete Account”
  • Contacting our support team at support@healthwellness.com
  • Cancelling any active subscriptions before deletion

Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.

Effects of Termination

Upon termination of your account:

  • Your right to use the Services will immediately cease
  • All provisions of the Terms which by their nature should survive termination shall survive
  • You may request deletion of your personal data as outlined in our Privacy Policy
  • Any outstanding fees remain payable
Contact Information

12. Contact Us

How to contact us with questions about these Terms & Conditions.

Contact Information

Legal Department

For legal inquiries and formal notices

Email: legal@example.com

Customer Support

For general questions and account assistance

Phone: 1-800-WELLNESS

Written Communications

HealthWellness Legal Department

123 Example adress 011

San Francisco, CA 94107

Response Times

Legal inquiries: 5-7 business days

Customer support: 24-48 hours

Effective Date

These Terms & Conditions were last updated on January 15, 2025 and are effective immediately upon posting.

Agreement Acceptance

By continuing to use our Services, you acknowledge that you have read these Terms & Conditions, understand them, and agree to be bound by them. If you do not agree to these Terms, you must immediately discontinue use of our Services.

Questions About Our Terms?

Our legal team is available to answer any questions you may have about our Terms & Conditions or other legal matters.

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